Services

Available in person, telephone, FaceTime, screen share via TeamViewer, Microsoft Teams and Zoom video.

Network

  • Set up high-speed Wi-Fi for entire home or office, inside and outside.
  • Increase Verizon FiOS or cable modem Internet connection speed.
  • Set up remote access to computer.
  • Share files such as music, pictures, and videos.
  • Share printer with computers, mobile, and tablet.
  • Implement VPN for additional security.

IT

  • Set up and troubleshoot PC and Mac as well as iPhone and Android.
  • Clone hard drive to save computer before crashing.
  • Recommend repair vs replace.
  • Assess needs then recommend services and products.
  • Set up new mobile or tablet by copying settings from old–avoid the store.
  • Clean-up and tune-up to boost performance and remove viruses.
  • Draft instructions and documentation.
  • Train users one-on-one.

Smart home and entertainment

  • End buffering for streaming Netflix, Amazon Prime Video, etc.
  • Connect wireless speakers for Pandora, Spotify, and iHeart radio.
  • Replace multiple remotes with one universal remote.
  • Assist setting up Ring and SimpliSafe.
  • Hang flat panel TVs and set up surround sound.

Cable management

  • Tie up cables for clean and tidy appearance.
  • Hide cables within walls.
  • Remove unused and old cables.
  • Shorten cables in use.
  • Sort through box of old cables.

Files 

  • Back up files to external drives and/or cloud.
  • Share files using cloud service.
  • Cleanse database.
  • Import from files or export for mail merge including address book and Contacts.
  • Encrypt files and drives.

Data Recovery 

  • Recover files including photos from computer hard drives and mobile phones.
  • Most can be recovered quickly.
  • If not, drives and mobile phones may be sent to OnTrack for free evaluation.  Fixed pricing below for recovery including free standard shipping and 1 TB USB storage:
    • Single hard drives and SSDs for $950
    • Mobile phones and removable/USB memory cards for $800
    • Apple Mac Devices for $1,200

E-cycle (recycle electronics)

  • E-cycle all electronics including computers, TVs, and old parts.