Services

Available and ready to help.

• Call or text (202) 631-6440.
• Meet in person and visit on-site.
• iPhone FaceTime.
• Microsoft Teams or Zoom video video call.
• Screen share on computers, mobile phone, and tablet (see below).

Screen share

• Windows screen share using Quick Assist or TeamViewer for Windows.
• Mac screen share using Screen Sharing or TeamViewer for Mac.
• iPhone or iPad screen share using FaceTime app.

Network

• Set up high-speed Wi-Fi for entire home or office, inside and outside.
• Increase Verizon FiOS, AT&T Fiber, cable modem Internet connection speed.
• Set up remote access to computer using Windows App (formerly Remote Desktop).
• Share files such as music, pictures, and videos.
• Share printer with computers, mobile, and tablet.
• Set up Proton VPN or another VPN.

IT

• Set up and troubleshoot PC and Mac computers.
• Set up new mobile or tablet by copying settings and transferring files from old–avoid the store.
• Clone hard drive to save computer before it crashes.
• Review and recommend repair vs replace.
• Assess needs then recommend services and products.
• Clean-up to boost performance and remove viruses.
• Set up Proton Mail or another email such as Outlook, Gmail, etc.
• Draft instructions and documentation.
• Train users one-on-one.

Entertainment

• End buffering for better streaming Netflix, Amazon Prime Video, etc.
• Connect wireless speakers for Pandora, Spotify, iHeart radio, etc.
• Replace multiple remotes with one universal remote such as Logitech Harmony or URC.
• Set up flat panel TVs with sound bar or surround sound.

Smart home

• Set up cameras and security for Ring, SimpliSafe, etc.
• Install smart thermostat.
• Install smart door lock.

Cable management

• Tie up cables for clean and tidy appearance.
• Hide cables within walls.
• Remove unused and old cables.
• Shorten cables in use for less mess.
• Sort through box of old cables.

Files 

• Back up files to external USB backup drive or cloud.
• Share files using cloud service such as Dropbox, OneDrive, or Google Drive.
• Cleanse a.k.a. scrub database.
• Import from files or export for mail merge including address book and Contacts.
• Encrypt files and whole drives.
• Recover files including photos from computer hard drives and mobile phones.
• Send crashed drives to OnTrack for free recovery evaluation.

Recycle electronics (“e-cycle”)

• Electronic equipment not to be thrown in trash.
• Pull drives with personal information before e-cycle.
• E-cycle electronics including computers, TVs, and old parts.