Services

Available in person, via telephone, FaceTime, TeamViewer screen share, Zoom and Microsoft Teams video.

Network

• Set up high speed, high power Wi-Fi.
• Optimize home and home office connections.
• Increase Verizon FiOS or cable modem Internet connection speed.
• Set up remote access to computer.
• Share files including music, pictures, and videos.
• Share printer with computer, mobile, and tablet.
• Replace wireless router with firewall for security.
• Implement VPN for additional security.

IT

• Set up and troubleshoot computers (PC & Mac) and mobile (iPhone and Android).
• Recommend repair vs replace.
• Assess needs then recommend services and products.
• Set up new mobile or tablet by copying settings from old–avoid the store.
• Clean-up and tune-up to boost performance and remove viruses.
• Draft instructions and documentation.
• Train users one-on-one.
• Fix broken screens.

Smart home and entertainment

• End buffering for Netflix, Amazon Prime Video, Hulu, other streaming.
• Connect wireless speakers for Pandora, Spotify, iHeart radio.
• Replace multiple remotes with one universal remote.
• Assist setting up Ring and SimpliSafe.
• Hang flat panel TVs and set up surround sound.

Files 

• Recover lost/deleted files and crashed drives.
• Back up files to external drives and/or cloud.
• Share files using cloud service.
• Cleanse database.
• Import from files or export for mail merge.
• Encrypt files and drives.

Website and Email

• Reserve website address (domain registration).
• Establish personal email (yourname@yourcompany.com).
• Set up website and maintain content using WordPress, HTML, and CSS.

Recycle

• E-cycle all electronics including computers, TVs, and old parts: nothing winds up in landfill.
• Visit partner Shed Station Express for hard drive destruction, paper shredding, and more: